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At South Adams Savings Bank we know that maintaining the
privacy and integrity of your personal and financial information
is essential to maintaining your trust. Our officers and staff are
committed to preserving the confidentiality of your information,
and ensuring that safeguards and procedures are in place to protect
it. We recognize that preserving the privacy of your financial affairs
is one of our fundamental responsibilities. We explain our privacy
policy and how we handle your financial information below:
1.
Our Collection, Use, and Retention of Customers’ Information
South Adams Savings Bank collects information about you for specific
business purposes, and retains it as required by law. We use the
information to administer your accounts, records, and funds, and
to help us improve our service to you.
2.
Maintaining Accurate Information
We have established procedures to help ensure your personal and
financial information is current, accurate, and complete. If you
ever believe our records are not accurate, please notify us. We
will promptly make appropriate corrections as needed.
3.
Limiting Employee
Access to Your Information
All South Adams Savings Bank employees are required to follow the
Bank’s Code of Conduct Policy as it relates to confidentiality.
All customer information is considered private and privileged, and
may be accessed only as needed to provide you with the finest customer
service.
4.
Our Security Procedures
The Bank employs advanced security technology to safeguard all of
our data and prevent unauthorized access to customer information.
Access to this information occurs only in accordance with strictly
defined internal security standards.
5.
Restrictions on Disclosing Information to Unaffiliated Parties
We respect the privacy of our customers and do not reveal personal
or transactional information to companies that are not affiliated
with us for their independent use unless the disclosed information
is:
-
requested or authorized by you, the customer;
-
required to complete a customer initiated transaction;
- an
exchange of information with a reputable information reporting
agency (such as a credit bureau);
- to
comply with a legal action (such as a subpoena or court order),
as required by regulation during an exam, or by statute;
- to
facilitate bona fide bank business
6.Maintaining
Customer Privacy in Third Party Relationships
At times it may be necessary to provide customer information to
parties we hire to support our products and services (such as the
company who prints your checks or one that prepares your statement).
South Adams Savings Bank will require that these companies agree
to adhere to the same high standards of confidentiality that we
hold, and that they maintain privacy principles that will protect
and safeguard your confidential information.
7.
Disclosing our Privacy Principles to You
We want you to understand South Adams Savings Bank’s commitment
to your privacy, and how and when we use the information you provide
to us. If you have any questions regarding these privacy principles,
please contact your local branch, or e-mail us at
sasb@sasavings.com.
If you choose to contact us via e-mail, please keep in mind that
e-mail is not secured, and sensitive information, such as your account
number, should not be transmitted through e-mail. If you
need to communicate sensitive information to us please use these
links.
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